Shipping & Payment

Shipping Information for the UK
Shipping costs (including applicable taxes):
We charge a flat shipping fee of €19.90 (approx. £17–18) per order.
Orders over €119.00 (approx. £100) are shipped free of charge.

Shipping Information for the US
Shipping costs (including applicable taxes):
We charge a flat shipping fee of €29.90 (approx. $32–33) per order.
Orders over €199.00 (approx. $200) are shipped free of charge.

Shipping Information for Canada
Shipping costs (including applicable taxes):
We charge a flat shipping fee of €29.90 (approx. $32–33) per order.
Orders over €199.00 are shipped free of charge.

Shipping Information for Australia & New Zealand
Shipping costs (including applicable taxes):
We charge a flat shipping fee of €39.90 (approx. $43–45) per order.
Orders over €260.00 are shipped free of charge.

General Shipping Information
Delivery is available to all EU countries and selected non-EU countries, which are listed below.

Shipping costs (including applicable taxes):
Deliveries within Germany:
We charge a flat shipping fee of €4.95 per order.
Orders over €119.00 are shipped free of charge.

Deliveries to EU countries:
We charge a flat shipping fee of €8.90 per order.
Orders over €119.00 are shipped free of charge.

Deliveries to non-EU countries:
Shipping costs for non-EU countries are as follows:

North & South America: €29.90
Australia & New Zealand: €39.90
Andorra: €8.90
Faroe Islands: €8.90
Israel: €19.90
Liechtenstein: €8.90
Norway: €8.90
Russia: €19.90
San Marino: €8.90
Switzerland: €8.90
Ukraine: €19.90
China: €19.90
Vatican City: €8.90
India: €19.90
Japan: €19.90
Singapore: €19.90
Vietnam: €19.90

If your country is not listed, please contact us at: kontakt@kasimirlieselotte.de.

Delivery Times

We aim to dispatch orders within 1–2 business days.

Estimated delivery times:
- Germany: 1–3 business days
- European Union: 2–5 business days
- United Kingdom: 5–10 business days
- United States & Canada: 7–14 business days
- Australia & New Zealand: 10–20 business days
- Other international destinations: 7–14 business days

Please note that no deliveries are made on Sundays or public holidays.
If you order items with different delivery times, we will ship them together in one shipment unless otherwise agreed. In this case, the delivery time is determined by the item with the longest delivery time you ordered.

For local pickup, we will inform you by email once the goods are ready for collection. In this case, no shipping costs apply.

Payment Terms

The following payment methods are available:

- Credit or debit card
- PayPal
- Klarna (where available)
- Bank transfer

Payments are processed securely via the available payment providers during checkout.

Bank details:

Account holder: Kasimir und Lieselotte GmbH
IBAN: DE50160500001000883970
BIC: WELADED1PMB
Bank: Sparkasse

If you have any questions, please find our contact details in the imprint.